CB
Christo B
1 reviews | Active since Sept 2009
04 Jun 2021, 14:44
Vodacom still AWOL and/or unable to assist with upgrade
And here we are, a whole month later and still nothing is happening. Why do we even bother trying to do business with Vodacom? Clearly, no customer is important to them. Contractually, I am able to upgrade, but Vodacom do not allow customers to upgrade. Where are all those "so-called"calls that Vodacom brags about? Still do not see any of them.
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Replies (2)
Vodacom's replyOfficial
05 Jun 2021, 10:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Jun 2021, 10:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CB
Christo B's updateReviewer Update
11 Jun 2021, 07:39When did you try to make contact???The deal I wanted is not available anymore, so THANK YOU for not assisting
CB
Christo B's update11 Jun 2021, 07:39
Reviewer Update
When did you try to make contact???The deal I wanted is not available anymore, so THANK YOU for not assisting