Vodacom still at it.

So after writing the Minister of Telecommunications, having the spokesperson of the CEO investigate and confirming that my account is up to date and then having a BBBEE gravy train lawyer threatening to have already black listed me and attempting to ****** monies from me on behalf of Vodacom. I am still pucked. I have the spokes person in writing guaranteeing me that my account has been sorted, all accounts are in the clear, none outstanding. Managed to do a sim swap, just to find out its on a contract, for which a amount have been debited from my bank account, to find out the sim card is useless. when attempting to make a call it goes to a automated message stating that my service has been suspended, cant receive a sms for a OTP to get online help from Vodacom, REAALLYYY VODACOM? Where did the money debited from my account go? Its called theft and ******ion, have your lawyer look into it. As for the back up/customer service from Vodacom. But I guess getting paid to sit on your fingers is working well at Vodacom, as I am yet to receive a reply from them since December 2019.