WP
Wayne P
1 reviews | Active since Jan 2018
18 Jul 2019, 12:11
VODACOM still allows and enables WASPS to ***** from you!
So once again Vodacom has allowed a WASP to ***** from me. This time I was signed up with a WASP called BeFit / VIU Premium without my knowledge which started deducting R7/day from my account. Luckily I caught it after only 2 weeks so approx R150 was ****** from me. I am really annoyed though because the last time this happened I asked for all future WASP services to be blocked on my account and they said they did this yet here we sit again!
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Replies (2)
Vodacom's replyOfficial
18 Jul 2019, 14:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Jul 2019, 14:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
WP
Wayne P's updateReviewer Update
02 Aug 2019, 19:48Thank you for taking the time to follow up on this issue and listen to my concerns. I am happy to confirm that my issue was resolved.
WP
Wayne P's update02 Aug 2019, 19:48
Reviewer Update
Thank you for taking the time to follow up on this issue and listen to my concerns. I am happy to confirm that my issue was resolved.