1 reviews | Active since Jun 2016
VODACOM STILL ADDING DATA BUNDLES TO MY ACCOUNT AFTER CONFIRMING THAT ITS BEEN CANCELD
<p>VODACOM STILL ADDING DATA BUNDLES TO MY ACCOUNT AFTER CONFIRMING THAT ITS BEEN CANCELD</p> <p>After Confirmation that the Bundle of 1 GB has been Deactivated from my Account ,VODACOM is AGAIN adding this 1GB Data Bundle to my Account without me Requesting for it,</p> <p>And at the end of the Month wants to Charge me for something i did NOT request.</p> <p> </p> <p> </p> <p>So in Actual Fact This query has NOT been solved and this Bundle has not been Succesfully Deactivated from my account.</p> <p> </p> <p>This is UNACCEPTABLE this Simply means VODACOM is lying and Confirmation means less than NOTHING !!!!</p> <p> </p> <p>Please do send me a Confirmation Letter Confirming that this 1GB Data Bundle has been Canceled and Removed from my Number?Account.</p> <p> </p> <p>Regards</p> <p>Charne van der Linde</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
