1 reviews | Active since Jun 2016
VODACOM STILL ADDING DATA BUNDLES TO MY ACCOUNT AFTER CONFIRMING THAT ITS BEEN CANCELD
<p>After Confirmation that the Bundle of 1 GB has been Deactivated from my Account ,VODACOM is AGAIN adding this 1GB Data Bundle to my Account without me Requesting for it,</p> <p>And at the end of the Month wants to Charge me for something i did NOT request.</p> <p> </p> <p>So in Actual Fact This query has NOT been solved and this Bundle has not been Succesfully Deactivated from my account.</p> <p> </p> <p>This is UNACCEPTABLE this Simply means VODACOM is lying and Confirmation means less than NOTHING !!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
Our records reflect that the 1GB service was removed from your number. All charges were credited as well.
You should not be charged in your next invoice. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Dear Client
Our records reflect that the 1GB service was removed from your number. All charges were credited as well.
You should not be charged in your next invoice. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Dear Client
Our records reflect that the 1GB service was removed from your number. All charges were credited as well.
You should not be charged in your next invoice. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Dear Client
Our records reflect that the 1GB service was removed from your number. All charges were credited as well.
You should not be charged in your next invoice. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Hi
How can this 1GB Bundle be canceld when i check my Balances its still showing,meaning that it is still activated on my Number ,
Please send me a Confirmation Email That this 1GB has been Deactivated from my Number.
Regards
Charne
Hi
How can this 1GB Bundle be canceld when i check my Balances its still showing,meaning that it is still activated on my Number ,
Please send me a Confirmation Email That this 1GB has been Deactivated from my Number.
Regards
Charne