fJ
frans J
1 reviews | Active since May 2014
05 May 2026, 08:24
Vodacom ---- still 3 months later now another problem arises shame on you
O my word It's 3 months later and Vodacom still can't solve the problem I've dealt with such a nice lady 3 weeks but it seems all for nothing Now they charge you for premiums which has expired
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 May 2026, 10:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 May 2026, 10:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
fJ
frans J's updateReviewer Update
05 May 2026, 10:09Please I tried to speak to a customer consultant this morning
She is so non trained to handle queries its unbelievable
She would have phoned me back just after 8 this morning still awaiting 🥺🥺🥺🥺
She is so non trained to handle queries its unbelievable
She would have phoned me back just after 8 this morning still awaiting 🥺🥺🥺🥺
fJ
frans J's update05 May 2026, 10:09
Reviewer Update
Please I tried to speak to a customer consultant this morning
She is so non trained to handle queries its unbelievable
She would have phoned me back just after 8 this morning still awaiting 🥺🥺🥺🥺
She is so non trained to handle queries its unbelievable
She would have phoned me back just after 8 this morning still awaiting 🥺🥺🥺🥺