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Daleen D
1 reviews | Active since Mar 2009
15 Jul 2020, 19:09
Vodacom Steynsrus Freestate?? Where are you??
Network service is up to 0!! As a community, who are dependent on communication for our daily living, we urge a decent response from Vodacom regarding their bad service! We have been lodging complaints on their so called selfhelp service, only to receive robotic answers with empty promises! ‘My community and I are fed up! Now Covid gets the blame for us not getting service! This is unacceptable! Please help? Daleen Deacon *** Steynsrus, Freestate.
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Replies (2)
Vodacom's replyOfficial
16 Jul 2020, 06:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jul 2020, 06:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Daleen D's updateReviewer Update
22 Jul 2020, 10:59Thank you Lance for contacting me privately. It was good to speak to a friendly human for a change.
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Daleen D's update22 Jul 2020, 10:59
Reviewer Update
Thank you Lance for contacting me privately. It was good to speak to a friendly human for a change.