VODACOM - *****sters

Disgusted by Vodacom, They mislead me when they processed my cancellation by moving my account to a prepaid acc, when i phoned to query they confirmed it was cancelled... I phone repeatedly as i was still receiving debit order notifications. I phoned again this morning only to be told that my cancellation was cancelled. so they have to redo the whole process and cannot back date it as that's a no no . Yet i have to fork out the debit order for the next two months. When i asked if the agent who cancelled my cancellation received a commission for retaining the contract i was told YES!!!!!! that is *****... I repeatedly asked for this to be cancelled I never asked to retain anything.