VODACOM *****STERS

I despise vodacom for 4 years my husband is dealing with their *****. Someone is busy opening phone contracts using my husband details we go and report vodacom cancel the following year it's the same issue. The funny part my husband for his entire life he has never had a contract phone. This year they did the same. On 2024-04-19 we went to report as usual we complete the ***** dispute affidavit at Tsakane mall vodacom branch. Regardless of the effort above Vodacom still deduct their monthly debit. Don't know which language must i communicate with them or where must I go. clearly this is the inside job. How come we dispute but every year the same I.D number is opening account at the same company VODACOM