1 reviews | Active since Jul 2017
Vodacom steels money
can't believe how Vodacom can debt the incorrect amount and now they are taking forever to refund the money back. I have been calling since last week Friday 01.11.2017 and its still in progress. I have send emails and got no response they took dubble the amount i should have payed. If yoy phone them they have a lot of excuses or they keep you on the line for over 30mints. They steel the money and dont want to give it back saying for a week and half now that they are investigating the situasion but NO one gets back to you. Very unhappy and disappointed!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day Angelique,
As per our email communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Good day Angelique,
As per our email communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian