LV
Luchel V

1 reviews | Active since Aug 2017

30 Dec 2017, 16:53

Vodacom steeling out Airtime/data once again

So i bought R55 if airtime and then bought R35 of data with it. So now i have R20 left of airtime. With my contract i have call minutes.

After the R35 of data was close to finishing i wanted to buy more with the R20 but now i also had R0 of airtime left that i did not use. So now i ask you if i did not call anyone in the last few days how could the R20 be finished?

0
Replies (2)
Vodacom
Vodacom's reply31 Dec 2017, 10:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply31 Dec 2017, 11:18
Official

Dear Client

We investigated the matter and will respond to you shortly.

Kind regards

Vodacom Consumer Website Team