EB
Estelle B

1 reviews | Active since Feb 2018

20 Feb 2018, 16:54

Vodacom steeling data

Vodacom Complaint 1- ********** ********** please help!!!!! Vodacom you are *****ing my data. We load data daily and then some weeks 3g will last 2 weeks – what is wrong and why must I wait 7 working days to get a answer on a complaint? I do not have internet – I do not have data – I cannot do my work – I have no income if I do not work - I need to make phone calls via landlines and hold on forever!! So am I just part of the statistics of bad service – data disappearing and and and …………………..

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Replies (2)
Vodacom
Vodacom's reply21 Feb 2018, 06:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply23 Feb 2018, 12:46
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dc

Best regards,