VODACOM *****S YOUR PAID FOR DATA AND MINUTES

I can't believe Vodacom and their unbelievably sh**t service!!! I have been a red select client (one of the highest contract options) for well over two years now, i decided when this contract term camme to an end, 17 November to switch to prepaid as i no longer required as much data and minutes.

Firstly they told me i can only effectively have my contract terminated from the 30th Nov and that i would have to pay a full month, though this was strange as it should have been pro rated and ended on the 17th November, i proceeded.

Then the 1st December comes around, i get debited (about R 300 more) for far more than my contract was for (even though i did not terminate earlier than the contract period and gave them sufficient notice so there should be no penalties) AND all my data and minutes are gone!!! When on the 30th i had more than a gig or two of data and over 1000 minutes!!!!

I paid for that, how can they take it away?! I then try to call their call centre (all the numbers i can find, and none were able to get me through to an agent)

I called a store, and they say i have to call the call center! An endless loop of not being able to speak to a human, this is pathetic and I am changing my network provider the first chance i get!!!!

Vodacom i want my minutes and data back! Also an explanation on why you debited more than my monthly amount!