Vodacom *****s your money without explanations!!!

Item: Vodacom
Rating: 1
Author: chantel S

It's a pity I had to even rate 1 for Vodacom's service. They increase your payment month end without any notification nor an explanation. I have emailed countless times without any response. This is why I canceled my wifi and went to a different service provider. And soon I will cancel my phone when my contract end to never go through this again.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

04 May 2019, 17:57

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards, Vodacom Consumer Website Team

Vodacom's reply04 May 2019, 17:57

Official

chantel S's updateReviewer Update

11 May 2019, 20:53

Why promise a call back if you never even bothered calling

chantel S's update11 May 2019, 20:53

Reviewer Update

Why promise a call back if you never even bothered calling