Vodacom *****s Your Money

<p>Okay so here is my nightmare and i am sure i am not the only one this all started in about march of 2016 where i contacted Vodacom requesting that two of my contracts that i had should stop when the time comes for upgrade in March witch they did but only to the one contract the other contract kept going and again i called and requested that they stop the contract so the time went by they made me pay each mont and so i called again so this time i was told that everything is stopped and that i will be refunded with the amount lost of R2140 that call was made on 3 September 2016 i was told that this procedure takes 28 days and that if not i must call them again so 28 days went by and nothing happened so yet again i called them and all of a sudden there was no trace of my contract no trace of anything and after about 45min of being patient i was told that i have used the data so i can not be refunded now this is where it gets really interesting the tablet that the sim was used in had fallen and broke so i gave it to a friend and since i had no way to use the sim for the data i destroyed it that happened in Dec 2015 and i was told i used the data in Sept 2016 long after i requested the contract to be closed so then i tried calling them again on 4 Oct 2016 and i requested the recording of the phone call that was made on 3 Sept 2016 i was told that it will be processed and i will be contacted within 72hours after the call 72hours has passed a while ago they did not help me at all and I want to take further action becuse when you owe them money they cut you off but they never pay you back when they make a mistake this is the worst service provider ever i have spent a lot of time trying to get them to help me and to this date it has been more than 7 months and they cant help me honestly pathetic </p>