<p>I bought 100MB of data for R29 from Vodacom on 30th Sept. I had my mobile data switched off as I was using wifi at work and at home. Yet one week later Vodacom tells me I only had 9MB left. <br />I escalated this issue and they send me an sms (not even the courtesy of a phone call) saying the data WAS used - by applications I never ever open or use, such as Flipboard, Google Maps and Google Talk! I also always have my Smart Network Switch unticked so that it doesnt opt to use mobile data<br />This is not the first time Vodacom has ****** data from me. I am SICK of them they are ******* ******* - please think again if you ever want to take out a contract with them! It is a most harrowing experience!</p>
Dear Customer,
Thank you for making us aware of your complaint.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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