KL
Koos L

1 reviews | Active since Dec 2010

11 Jan 2016, 22:00

Vodacom *****s then soft block my contract

An Agent can call me, I want to cancel my contract (3 of them). After double deduction and refunding both payments they soft blocked my 3 contracts which one is my business contract. Some of my clients/stores could not reach me. I made other payment and yet the threaten to block my account again.<br> <br> I want compensation for bank charges, business lost and inconvenience and or clear me of any contract and I will look for a supplier that value my business. After 3 calls this afternoon and more than 1 hour of my private time the issue is not resolved yet= Vodacom at its best. Shocking

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Replies (1)
Vodacom
Vodacom's reply12 Jan 2016, 09:03
Official
Hello golfer1,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

CP