1 reviews | Active since Sept 2012
Vodacom *****s my number
<p>Hi my name is siza</p> <p>I've been a Vodacom customer for years and I've never received such bad service from them until now. last year December I finished my contract with them but decided not to not upgrading as I always did and was on an ongoing contact they then started billing me R5000- R8000 on my contract then in June 2016 I decided to cancel my contract with them. I was told stories as to why they couldn't cancel and will only cancel month end and month end they would Bill me R8000 I then decided to take it upon myself to do reversals because I was on Vodacom red where I got unlimited calls and was only paying R2000 per month. they then told me the reason why my my bill was so high is because of the data I used which is strange because whenever I had used up my data for the month they would put me on soft lock please assist because they have now blocked me and I want my number on prepaid again as I had asked them since June.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
