HG
Hima G

1 reviews | Active since May 2016

27 May 2016, 22:09

Vodacom *****s my money

<p>I recently had an issue with vodacom where they did not migrate my contract at the end of April and which the issue had carried into May. After several calls to vodacom from Australia and many emails it was agreed that an amount of R672 was to be settled by me for April and going forward my monthly subscription would be R463. However, vodacom has debited R1,120 from my account. Seems like this is going to be another fight to try get my refund. Further, I have all of this on email... So Vodacom I suggest you keep to your word and refund me ASAP</p>

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Replies (1)
Vodacom
Vodacom's reply28 May 2016, 04:47
Official

Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team