AB
Astrin B

1 reviews | Active since Mar 2018

30 Jun 2021, 08:00

Vodacom *****s my airtime with R3 Data refill bundle

Vodacom continously deducts R3 for 10mb data refill bundle without my authorization. I have deactivated countless times but to no avail. They give 3 options but no cancellation option!?? Even when i choose the 49c option, the lowest ..it still deducts R3 for refill...stop *****ing my airtime! I call it theft!!! Ive tried numerous times to Opt Out but its a ****! I am fully capable of purchading data on my own. Who gave Vodacom the right to deduct from my airtime. I have NEVER subscribed to a refill data bundle! I wish theywould stop *****ing my airtime PLEASE!!!!!! I am at my wits end!

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Replies (1)
Vodacom
Vodacom's reply30 Jun 2021, 11:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team