Vodacom *****s Money Of Consumers For Their Benefits!

If I had the option to take away my rating star id do it!! Vodacom can’t believe how disgusting they are, to make me as a loyal customer wait a whole 8 months, nearly a year…to give back my money they took from me because Vodacom staff are *********** to know what they supposed to be doing!!!! If they had done the what they were supposed to, firstly don’t know why they are there to assist if they cannot do the job, either they have to be replaced with competent and developed staff or Vodacom should up-skill their people they call staff!!! Never in my life had I have to wait for my own hard working money this long, a mistake on Vodacom side, Quick to send you messages and call if one late payment is made or missed, but cannot refund people’s money! Guess they like to *****! And the funny part is I the customer have to run after Vodacom like a dog and fool on a monthly basis! For them to call themselves the best provider and good customer service, such lies they feed the people, to be honest they cannot look after their customers and that’s why they keep losing their customers to other networks and I’m not surprised! All I want is my money back, nothing more!!! What more should I as the customer do, Please assist could I make a case against them, Vodacom clearly does not want to return my money, is that not ******* ?