Vodacom *****s money from Clients
<p>I have bern trying to cancel a contract on a cellphone for 10 months. I have bern to Cape Gate Vodacom 4 times. I haved called the call centre x2. The 1st lady on the phone sent me an email confirming Cancellation. The Debit Order however went off AGAIN. Vodacom owe me over R1,000.00 which has been debited monthly even although the Contract has been cancelled 6 TIMES. Today I phoned the call Centre again and I was cut off. Vodacom are *******. With so many other cellphone providers to choose from it is no wonder Vodacom is losing customers all the time.</p> <p> </p> <p>Chantal Boonzaier</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Chantal,
As discussed your query is resolved.
Regards,
Cassandra
Dear Chantal,
As discussed your query is resolved.
Regards,
Cassandra
