BK
Brittney K
1 reviews | Active since Jul 2022
12 Jul 2022, 12:46
Vodacom *****s money from airtime
Vodacom keeps deducting R3 from my airtime every few days in their data refill bundle which I NEVER SUBSCRIBED TO, I have tried to dial *135*6# but it does not even give the option to Opt out. I really am sick and tired of them deducting money from my airtime every few days without my permission, this is absolute ******* and needs to be resolved!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
12 Jul 2022, 13:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jul 2022, 13:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team