JU
Johan U
1 reviews | Active since Jul 2021
19 Feb 2022, 14:13
Vodacom *****s money big time.
Vodacom *****s money. I do indeed have extensive written proof that they failed to terminate 54 contracts, duly instructed more than once before maturity dates. They have failed to cancel on time and in the process ****** an additional R10,000 rand from me. They simply avoid dealing with the issue even though I have an extensive email trail proving that their business processes have *******ion built into the company every step of the way I will be approaching the Hawks soon as a last resort with my written evidence.
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Replies (2)0
Replies (2)Vodacom's replyOfficial
19 Feb 2022, 16:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Feb 2022, 16:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JU
Johan U's updateReviewer Update
25 Feb 2022, 16:39And as can be expected, they did not contact me at all, lies and *******ion and deception is built into Vodacom's business processes.
JU
Johan U's update25 Feb 2022, 16:39
Reviewer Update
And as can be expected, they did not contact me at all, lies and *******ion and deception is built into Vodacom's business processes.
