Vodacom *****s money because of stupid admin

<p>So, here I am once again complaining about Vodacom, because incompotent staff. I did an upgrade in April 2016 on one of my cellphone contracts. Then on my July/August bill, I get billed for two hansets. I phoned Vodacom on the 18th of August 2016 and they said the matter will be resolved within 24-48 hours. I had to end up phoning again a week later, and all the lady did was to attach a note to my complain. then te 31st August 2016 came, and BAM! Money gets debited from my account for two handsets. Now I have to fight again to get my own money back. Vodacom is becoming more and more useless!!! Thanx for *****ING my money to make up for your admin mistakes!</p>