OF
Orrin F
1 reviews | Active since Mar 2011
04 Feb 2022, 15:39
Vodacom *****s money
I have been trying to cancel my Vodacom number for 6 months. The contract period ended years ago and has just been rolling over month to month. Going into a Vodacom store doesnt help, trying to do so online or via the call centre doesnt help. They have now listed me with the credit bureau. This is unacceptable. How are you supposed to end the contract?
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Vodacom's replyOfficial
04 Feb 2022, 15:47Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Feb 2022, 15:47
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team