iM
imtiaz M
1 reviews | Active since Feb 2010
18 Aug 2015, 19:32
vodacom *****s from my bank account
Good day. my phone was on prepaid with vodacom via nashua. but since nashua moved all numbers to vodacom sp. my old sim card was converted by vodacom to a contract in error my contract ended in 2008 with vodacom.then in 2011 with nashua. i been on prepaid for 2 years now..now since they converted me to contract without my knowledge...they are also using my bank details from my previous contract to deduct for this account..i have called them several times that i do not use the number anymore. i have given to my niece from 2 years ago. please fix and move back to prepaid and refund all the money incorrectly taken from my account unauthorised.
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Replies (1)Vodacom's replyOfficial
19 Aug 2015, 09:06Hello imtiazm,
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Reyaad
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Reyaad
Vodacom's reply19 Aug 2015, 09:06
Official
Hello imtiazm,
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Reyaad
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Reyaad
