JM
Jano M

1 reviews | Active since Apr 2013

12 Feb 2016, 08:49

Vodacom *****s from me

After terminating my contract with vodacom in October 2015, I paid a cancellation fee of alomst R2000 to terminate my contract and then took out a sim only package.<br> <br> Subsequent to paying the R2000 they still deduct my old monthly cellphone subsidy fee of about R200 a month, effectively *****ing R1000 from me. <br> <br> I have been through hours of phone call trying to resolve this, each time ending up with a consultant more useless than the previous, I have numerous reference numbers and each time need to explain the issue again.<br> <br> What a useless company, I would suggest Cell C anyday compared to this bunch of *******.

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Replies (1)
Vodacom
Vodacom's reply12 Feb 2016, 10:37
Official
Hello jgmaritz,

Thank you for your posting.

We would like to apologise for any inconvenience caused.

A consultant will contact you in order to address your concerns.

Kind regards
Vodacom Consumer Website Team