Vodacom *****s from its customers
My contract expired 1 July. I was not using the phone or airtime for about 3 months. When I checked my balance it was R0. 00
How exactly are the complying with TCF when they essentially ****** data and airtime for the last 3 months. I can't even get through to their customer care department for an explanation
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Vodacom's replyOfficial
09 Jul 2022, 14:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jul 2022, 14:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team