VODACOM - *****S EVERYTHING FROM YOUR MONEY TO YOUR AIRTIME AND EVEN GENARAL TIME!

after moving into a new place on the first of feb 2019 a fiber contract for 100GBs was signed up with Vodacom. an Upfront "admin fee " was demanded as 'installation would not be possible until this was paid for'. after one week of signing this contract nothing was said to me until multiple calls to Vodacom which I was then notified that there is no routers in stock hence the delay. finally on the 13th of feb , 12 days after the contract was signed a router was delivered and installed. yet had not being configured. the technician ensured that it will be configured within 24 hours. after calling in every day and getting put on hold for atleast 15 minuets at a time, all Vodacom reps say to me is that they have escalated it to management. the same sr number had been escalated once a day for 7 days by different people yet Vodacom had not even called back. an employee by the name of Anita Phamla even had the nerve to say to me that I am no one there for cannot speak to any of their managers in regards to the problems I am facing and I should either pay my cancelation fees or wait until it is done ( please pull yoir call records if necessary ) keeping in mind that this contract had not even worked one day. another Employee by the name of Clint refused to give me any details and just cut the call after swearing me when I requested proof that this was escalated. I AM HIGHLY UNSATISFIED AND WILL GO TO THE ENDS OF THE EARTH TO SHOW THE REST OF SOUTH AFRICA WHAT A BUNCH OF LYING UNPROFESIONAL ******* THIS COMPANY REALLY IS !

MY SR NUMBER IS S/R 190 ********** 14