1 reviews | Active since May 2018
Vodacom *****s Data!!! Poor Service Provider!
I am on a Vodacom package where I get R500 each month and I can choose what I want to buy with it each month whether its data, sms's etc. And what is left over for the month is my airtime to make calls etc.
On the 1st May I bought a data bundle 3G thinking that it was allocated to me I started using my phone as normal going on the internet etc...not knowing that I am using all my airtime because my 3G was never allocated to me!!!!!!!!!!!!!!!!!!!!!!!!!
My phone has not been working for 4 days now, I cannot sms, whatsup etc. Because according to the call centre agents my query is still in the progress of being resolved in the"back office"!!!!!!!!!I will now wait for another 14 working days before they can assist me further.
Vodacom is such a **** service provider and I will be switching over to mtn or cell c soon after this is sorted out.
Vodacom rips people off and *****s Data!!!!!Then you have to wait and struggle with something that ****ed up!
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
