vodacom *****s data and airtime

<p>About a month ago I loaded a 250 MB at 8pm ....by 9 it was completely gone ...no warning SMS like I usually get just gone. when I phoned vodacom consultant said to switch off background data ( my phn barley worked after that. Messages arriving a hours after they were sent.)</p> <p>on the first I purchased a 1gb for 14 days... when I did a detailed balance check it displays it as expiring on the 8th !!!!!!!!</p> <p>so now its got me thinking on numerous occasions when I get monthly airtime and data back some time ago within no time its all gone again no warning like i normally get.</p> <p>I just thought to myself it was my fault for perhaps googeling or messaging too much but since these two incidents l now know vodacom has dooped me and sadly this is possibly not going to be the last time even if a consultant contacts me to "rectify" the situation it will continue to happen again.</p> <p>so I decided to ask around and it turns out dozens of people have the same problem... its big news on Fb as well as Google , loaded with similar if not far worse incidents.</p> <p>Surley this is theft? should we as customers perhaps stand together and lay some theft charges? what will it take for vodacom to fix this not just for the customers who have come forward but for all of us you have ****** from.</p> <p>shame on you vodacom !!!! We will have to reconsider using this network if this nonsense persists.</p> <p>so I decided to phn vodacom last night 6th June and the lady tells me <br />unfortunately the system saysy bundle expires on the 8th so I read this message I receivd the day I purchased my bundel " You have bought a 1GB 14 Day bundle. Your bundle will expire at midnight on 14/06/2017. T&Cs apply. vodacom.mobi" from this number +27 82 ********** ....<br />CALL REF #1-C21Q29H70</p> <p>so she tells me she will have to send this to their back office and it will take 8-72 WORKING HOURS !!!!!!! So basically by the time anyone does get to me vodacom will have taken my data which IS due to me until the 14th not 8th and I will have had to get more data !!!!!!!!!!!!</p> <p><br />THIS IS FRUSTRATING AND ABSOLUTELY RIDICULOUS!!!!!<br />WE HAVE BEEN LOYAL CUSTOMETS FOR OVER TEN YEARS NOW !!!!!!</p> <p>SHAME SHAME SHAME ON YOU VODACOM!!!!!</p>