NZ
Natasha Z

1 reviews | Active since Mar 2012

07 Oct 2018, 16:05

Vodacom *****s data

Again I bought a social ticket...whatsapp ticket and 100mb data...I had 180mb data this morning o general data. Was on google this morning for not long...gone is 100mb...rest of the day only fb,whatsapp and instagram...now got a notification 36mb general data left. So on what exactly was my data used since I have bundles for fb,whatsapp and ibstagram. Vodacom you are *****ing data,*****ing our money and bull****ting us with these social tickets. It is a *******. You are *******!!!!!!

0
Replies (2)
Vodacom
Vodacom's reply07 Oct 2018, 16:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply08 Oct 2018, 13:16
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved.

Regards

Consumer Website Team(

Best regards,