DB
Denille B

1 reviews | Active since Feb 2016

09 Mar 2016, 23:04

Vodacom *****S data!!!

This afternoon I tried checking my data, 'service temporarily unavailable' then when it worked I had around 180MB data. An hour later BOOM I have 19MB DATA after my I left my mobile data off and left my phone on charge. No apps auto-updated. Mobile data off. After speaking to the call centre consultant and her supervisor for 45 minutes who REFUSED to lodge my complaint, I feel like jumping ship. I'm so ****ing tired of poor customer services. Your management refused to help! Everyone knows MTN and VODACOM are under suspicion of *****ing data. I ****ing hate this. I want my damn data back!

0
Replies (1)
Vodacom
Vodacom's reply10 Mar 2016, 08:41
Official
Hello DenilleBooysen,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team