1 reviews | Active since Apr 2018
VODACOM *****S AND LIES
I recharged with a 1G data, in less than two hours got a notification my data is low, whereas all my apps are off on the background and I only switch on Facebook and watsapp. I reported the matter this morning and Vodacom said will give me a complimentary data within an hours time, I called them after three hours to question about the data nothing was done about that. I went on Vodacom and buy on advanced data, I load with 100MB I didn't even swutched on the cellular the data was depleted I called them while I was on the call with the consultant messages flock in and I was notified about the MB left on the phone whereas they already told me that my data has depleted. So VODACOM IS BACK ON THEIR *****ING BUSINESS?..
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Once again thank you for your patience.
As per our telephonic interaction the matter has been resolved.
Regards
Kim
Good day
Once again thank you for your patience.
As per our telephonic interaction the matter has been resolved.
Regards
Kim
