1 reviews | Active since Mar 2013
Vodacom *****s and Lies
I am just shocked by being told lies by being charged a phone that is currently paid up. Also random data missing and blaming my Bank when there is proof that all is in order and nothing happened. So having three contracts means that you can push someone around. I am very angry as I am clearly just another number and not a valued customer. Please do something because switching to another network does seem to be my only option.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team