FK
Francois K
1 reviews | Active since Nov 2019
27 Nov 2019, 09:24
Vodacom *****s Airtime and Data
Bought airtime of R275, and data of R299 (3Gb) on Monday 25 November and now to days later it still has not been loaded. I feel ******. Tried the call centre but "all our agents are busy" or some nonsense like that. Unable to get any form of assistance.
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Replies (2)
Vodacom's replyOfficial
27 Nov 2019, 09:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply27 Nov 2019, 09:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
FK
Francois K's updateReviewer Update
27 Nov 2019, 09:36Wow, another automated response. Fantastic.
Still waiting for "One of our human agents will be with you within the next few minutes"...
Still waiting for "One of our human agents will be with you within the next few minutes"...
FK
Francois K's update27 Nov 2019, 09:36
Reviewer Update
Wow, another automated response. Fantastic.
Still waiting for "One of our human agents will be with you within the next few minutes"...
Still waiting for "One of our human agents will be with you within the next few minutes"...