AB
Astrin B

1 reviews | Active since Mar 2018

28 Jul 2020, 17:06

Vodacom *****S airtime

Im am sick and tired of Vodacom just *****ING my airtime WITHOUT PERMISSION by deducting R3 for 10mg data every freakin time i load airtime. I NEVER authorised this! And i cannot stop it either! Secondly i never subscribed for WASP, dont even know what it is, but the link deducts as well and unsubscribe nr obviously DOES NOT WORK! Always a trick to get money out of us. How the hell does this happen Vodacom..and SIMFY deducted R60 from my account..dont have a freakin clue what the hell SIMFY is...thanks Vodacom for taking from me!

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Replies (1)
Vodacom
Vodacom's reply29 Jul 2020, 07:18
Official
 
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team