AB
Astrin B
1 reviews | Active since Mar 2018
28 Jul 2020, 17:06
Vodacom *****S airtime
Im am sick and tired of Vodacom just *****ING my airtime WITHOUT PERMISSION by deducting R3 for 10mg data every freakin time i load airtime. I NEVER authorised this! And i cannot stop it either! Secondly i never subscribed for WASP, dont even know what it is, but the link deducts as well and unsubscribe nr obviously DOES NOT WORK! Always a trick to get money out of us. How the hell does this happen Vodacom..and SIMFY deducted R60 from my account..dont have a freakin clue what the hell SIMFY is...thanks Vodacom for taking from me!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
29 Jul 2020, 07:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Jul 2020, 07:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
