AH
Abigail H

1 reviews | Active since Dec 2019

28 May 2021, 13:32

VODACOM *****S AGAIN

IT HAPPENED AGAIN!!!!! Terrible service. R469 deducted off my bank but my 10GB + 10GB free was not allocated. 3 million stories. That I have to call my bank, my bank can’t help as it’s on hold and Vodacom said I have to wait 24 hours. HOW IS THIS FAIR?????? Or a good business. Right after I bought 1GB and it immediately went through. I EITHER WANT MY MONEY OR MY DATA, not in 24 hours, in the next few minutes. Sick and tired of these big companies wanting my money when THEY want it but I should wait and be patient. PLEASE FEEL FREE TO CALL: ***. With a solution!!!!!!! I WILL NOT STOP ON SOCIAL MEDIA UNTIL I GET A PROPER SOLUTION

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Replies (2)
Vodacom
Vodacom's reply28 May 2021, 13:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
AH
Abigail H's update28 May 2021, 14:23
Reviewer Update
Oh well! Let’s see how long I’m going to wait for that.