AM
Andre M
1 reviews | Active since Nov 2011
01 Jul 2019, 09:22
VODACOM *****S AGAIN
A while back Vodacom decided to stop allowing you to carry 6 months airtime and changed it to 3. So I lost R600 airtime. And now they have changed it to 1 month, which means I have lost another R200 airtime. Nice way of *********** people.
If you don not need a phone it is far better to change your contract when it expires to Pay As You Go which I am gong to do with 8ta, CellC or Virgin Mobile
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Replies (2)
Vodacom's replyOfficial
01 Jul 2019, 09:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Jul 2019, 09:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 Jul 2019, 09:17Good day Customer
We tried contacting you on numerous attempts but we were unsuccessful. Should you require further assistance, please contact 082 135
We tried contacting you on numerous attempts but we were unsuccessful. Should you require further assistance, please contact 082 135
Best regards,
Vodacom's reply02 Jul 2019, 09:17
Official
Good day Customer
We tried contacting you on numerous attempts but we were unsuccessful. Should you require further assistance, please contact 082 135
We tried contacting you on numerous attempts but we were unsuccessful. Should you require further assistance, please contact 082 135
Best regards,