Vodacom *****s a day's subscription

I am extremely frustrated with Vodacom right now. I upgraded my contract last week andf this mornign I got a sms stating my migration has been completed (was previously on Smart s package) with plenty of minutes still left on my contract, migrating to Smart Top up 2GB.

However when try making a phone call after the sms, I did not have any minutes remaining, so my old minutes etc all disappeared and was told my new contract will only take effect on 01 September.

This leaves me a day without being able to make phone calls, which is part of my work, without previous warning at all.

I paid a month's subscription fee (for August), however I am only getting 30 days and not a full month's worth of what I paid for.

I was not advised this would happen and that I will be without means of making phone calls accordingly when I upgraded.

Now I was told by your agent, that I will have to wait 24-48 hours for my contract to be migrated, so why does vodacom charge full rates etc and yet they take your minutes etc away prior to the month end?

I am not sure whehter I will hear anyhting from Vodacom or probably 3 days later to confirm whether I am still experincing this issue of not being able to make phone calls TODAY!!!!