1 reviews | Active since Jul 2016

02 Nov 2016, 10:17

Vodacom *****s

<p>My contract was cancelled with full effect as of end of August, I was informed I would never get another debit. September i was debited around R700 and now end of October another R00.</p> <p>When i phoned i am pushed from pillar to post and get told it is billing from the month before. BUT IT WAS CANCELLED IN AUGUST. i then get told that it works two months in arrears. </p> <p>So from the first month i took out my contract i get billed from month one but then for 3 months after i cancel i still get billed? how does that make sense?</p>

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Replies (1)
Vodacom
Vodacom's reply02 Nov 2016, 10:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,