NM
Nina M
1 reviews | Active since Feb 2019
24 Feb 2019, 12:20
Vodacom *****s
My data is draining exponentially. I have spent all my money trying to top it up. It’s a disaster. No one is taking responsibility. They keep saying I have background apps which is simply not true. I know what those are and how to disable them. I have driven in store and been on the phone for days and they referring me to each other.
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
24 Feb 2019, 17:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Feb 2019, 17:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
25 Feb 2019, 12:47Dear Nina,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our reflects reflect that your query has already been escalated to our Data Support Team today. Your SR reference number is *** .
Feedback will be provided within 24 hours.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our reflects reflect that your query has already been escalated to our Data Support Team today. Your SR reference number is *** .
Feedback will be provided within 24 hours.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Feb 2019, 12:47
Official
Dear Nina,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our reflects reflect that your query has already been escalated to our Data Support Team today. Your SR reference number is *** .
Feedback will be provided within 24 hours.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our reflects reflect that your query has already been escalated to our Data Support Team today. Your SR reference number is *** .
Feedback will be provided within 24 hours.
Regards,
Vodacom Consumer Website Team
Best regards,