Vodacom *****s

I took out a Vodacom Smart Top Up S+ contract at R169/month a few months ago. I asked the sales representative when I took out the contract, what happens if the price of the contract rises during the period of the contract, and she told me that the original price is locked in.

This also makes sense, because otherwise, all that Vodacom has to do is reduce the price dramatically, then, when people have signed up, jack up the price. This is, in fact, exactly what Vodacom did do. At some point since February (I don't know exactly when, because I stopped receiving email accounts in February), the price went up to R217/month. That's an increase of almost 29%.

Additionally, I never received the 20-day notice of the variation in price, which Vodacom's contract requires them to do, and which they claim they do.

I phoned Vodacom Customer Service and they rep**** by email that the terms of the contract, which I was never shown and didn't sign, entitle them to do that.

Do NOT take out a contract with Vodacom!!