1 reviews | Active since Oct 2016

29 Oct 2016, 17:18

Vodacom *****s

<p>This is the second month in a row that I buy 1 G data and then after only using 500 mb I get a sms that states l only have 3 mb on my phone. On my proof of data purchase sms it states my data is falid till 30/10/2016. So they cant tell me it is expired. I tried to call their costumer care line and they did not even bother to pick up the phone. I dave been a Vodacom customer for nearly 20 years. Maybe I should reconsider Cell C.</p>

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Replies (1)
Vodacom
Vodacom's reply30 Oct 2016, 05:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team