VODACOM *****LING CLIENTS MONEY!!!!!
<p>All Vodacom customers!! Be aware: This month Vodacoms debit orders only went of on the 8th of June 2016 instead of the FIRST. I was'nt aware of this untill this morning (Sunday 12 June 2016) when I received an sms stating that my debit order was returned and my Vodacom account is in arrears!! My debit orders goes of on the first of every month!!! When I called them to enquire what is going on, they said it was a system error on their side, SO SORRY!! When I asked them what they are going to do about it, I was informed that a double payment will go off on the first of July. This is not the end.... They also informed me there is a penalty of a R100 because the debit order was returned! This was not because of an client error.... This is from VODACOM!!!! I'm SORRY but you (the client) have to pay R100.00 penalty because of a VODACOM error!!!!!!!! I have this account for almost 23 years!!!!!!! VODACOM IS *****LING CLIENTS MONEY!!!!!!! THIS IS ENOUGH!!!!!! I WILL NOT STOP HERE!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
