VODACOM - *****ING YOUR MONEY!!!

VODACOM - *****ING YOUR MONEY!!!

Yes I am STILL busy with the same query since Nov 2020. Vodacom has still not resolved the query. They eventually pitched up via RAM couriers to collect the parcel in February and since then still no correction or refund on my account. The parcel has now been lost between RAM couriers and Vodacom! and now it is my problem and I still have to keep on paying. I have since spoken to 5 Vodacom employees that promised to sort out the problem and yet nobody gets back to you. I can name them.... Given, Mpho, Wesley, Lerato, Nthabiseng.... I have a waybill signed by Nwabisa that she received the router on the 4th of February, camera footage and a logbook that RAM couriers came to collect but they still refuse to get this sorted. WHAT ELSE MUST I DO ????