Vodacom *****ing your money

Vodacom Fibre is the worst internet service provider in South Africa. Their staff is *********** with the worst customer service or non service I have ever seen. I only had fibre working for a week. After numerous calls no one came out to fix it which lead me to cancel and asking to nullify my account and fetch their Router. No response instead I keep receiving Bill's and threatening calls. I have taken them to the Ombud still waiting for a response.