1 reviews | Active since Jun 2011
Vodacom *****ing your data and lying to your face!
So my account the last few months has been excessive. Like thousands of others being ****med by vodacon I queried this and being told it's the smartphone I use, the same one with the same settings I've used for almost 2 years. <br> After endless calls and logged queries which take at least a month to get back to you I received a ridiculous generic answer that it might be Facebook, twitter, Wikipedia etc. Vodacom obviously thinks everyone uses these so blame them to cover their theft.<br> My account was suspended yesterday, the entire day as I refused to pay while this investigation was or wasn't being done, who knows? So I pay the R5500 inflated bill and get my phone back. I call Vodacom to check what my usage was for the day and what do you know I apparently used 220MB while my service was suspended.<br> <br> This proves that Vodacom is *****ing people's money, charging for data not used and are generally a ******* and sick company. It is time for the public to come together bring a class action suit against these **********.
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
