Vodacom *****ing Voice Minutes

Hi,

My contract with Vodacom Expired today 30 November. Since I am leaving the country i said that i want to go on Pay as you go for 1 month. Today Vodacom cancelled my contract as planned.

My problem is that i had more than 500min of free voice time and less that a Gig of Data left on my contract. I phoned vodacom accounts and asked them what happened to my free voice and Data i had still left. They told me that i have lost all my free voice mins and data because my contract ended with them and that i wound be credit for the free voice and data i had left. In my eyes this is blatant theft . If you cancel a contract with an insurance company they credit you for the days you not with them anymore.

Also no one at Vodacom explained this to me. Either by sms, mail or over the phone when i cancelled my contracted over the phone with them. The lady at their accounts department said i must know this and that's why Vodacom wound inform me of this.

So Vodacom will with love ***** you money but let you forget to pay R20 into there account and you cut of immediately.

Thanks Vodacom, will take my last month pay as you go to Cell C or MTN.